Frequently Asked Questions

Send an email to info@planoplastics.nl with a clear description of your assignment and, where possible, a detailed working drawing. As soon as we receive your email, you will receive a quote or an order confirmation as soon as possible. If we have any questions on our end, we will call you.

The delivery time depends on the processing and the print run of your order. Please give us a call to discuss this. +31 (0)40 251 00 10, then you know right away where you stand.

Shipping costs vary by weight, dimensions, and destination of the package. They are always stated in the quote.

We work with various carriers, including our own drivers. Which method we choose depends on size and weight:

• Samples for a fixed shipping fee.
• Packages are always lighter than 30 kilos.
• Pallets we use for everything larger than 1.5 m² or heavier than 30 kilos.

Our own drivers drive a fixed route through part of the Netherlands and Belgium. If your address is on that route, your package or pallet goes with them; otherwise, we ship it with a courier service.

We work with carriers that meet our quality standards, including PostNL and TNT. In addition, we have our own trucks and drivers.

If we ship with PostNL or TNT, you will receive an email with a track & trace code as soon as your order is on its way.

If your order is delivered by our own transport, tracking is not possible. The agreed delivery date is stated on your order confirmation; you can expect your order on that day. If anything is delayed, we will let you know.

Yes. If you arrange to pick up your order, you will receive an email as soon as everything is ready. You can pick up your order at our dispatch department via GATE 2.

Your delivery may have been delayed by the carrier. Please contact your regular contact person in our sales department, or call our logistics team via +31 (0)40 251 00 10 (choice 4 in the menu).

As soon as your order arrives, we will get right to work on it. If you want to cancel, please contact us by phone as soon as possible via +31 (0)40 251 00 10. For custom work, production may have already started; cancellation is no longer possible in that case.

Do the decision support toolWith a few short questions, we can recommend the material that best suits your application. If you need help, our internal sales specialists will be happy to assist you.

You can order samples of Alucobond and acoustic felt via the sample shop. Would you like a sample of a different material? Then email us at info@planoplastics.nl.

That depends on the application: span, load, and whether the panel will be used indoors or outdoors. If in doubt, please provide your application with your request. Our internal sales department will advise you on the correct thickness.

Submit your files according to our submission specifications. It states per process what format, layers, and dimensions we need.

Yes. Our fully automated sheet metal warehouse supplies the saws with the right sheet material, so that we can also quickly saw large quantities to size. Provide your desired dimensions with your request.

Yes. With our milling machines, we create hole patterns, shapes, logos, engravings, and pockets. For fine cutting and engraving work, we deploy our industrial lasers. View all possibilities at Edits.

Yes. In our display department, our own staff assemble the loose components into a complete product. We also handle bending, gluing, and polishing in-house.

Custom-cut materials and customer-specific manufactured products can no Return.

If you order a full sheet, you can return it within 14 days, provided the material is undamaged and still has protective foil on both sides. Always report a return to our sales department first. Upon receipt and inspection, we will refund the full amount, excluding shipping costs. The costs of the return shipment are at your own expense.

Report damage within 24 hours of receipt. Send us an email via info@planoplastics.nl with your order number and, if possible, photos of the damage. We will then contact you as soon as possible.

Yes. The warranty period varies by material. Check the product page or contact us for the conditions that apply to your material.

No, we sell exclusively to business customers. We are a wholesaler and processor for the professional user.

Via Request account. Our internal sales team will review your application and set up your account; after that, you will see your prices and can order directly online.

Prices are visible once you are logged in. We supply to businesses and work with customer-specific pricing agreements, so you will always see your own price.

We apply a minimum order value of € 250 excluding VAT and shipping costs. Sample orders are excluded.

Yes. You will receive the invoice in your mailbox after the order has been delivered.

We are open from Monday through Friday:

• Office: 8:30 AM – 5:30 PM
• Dispatch: 7:30 AM – 4:30 PM

We are closed on weekends and holidays.

Call us +31 (0)40 251 00 10, send an email to info@planoplastics.nl or use the contact form. We aim to respond within 24 hours.

AcoFelt is made largely from recycled PET bottles. It is 100% recyclable and contains no chemical components.

AcoFelt can be CNC-cut, folded, and bent: V-cuts (at 15°, 22.5°, 30°, or 45°), bevel-cuts, thru-cuts with an oscillating knife, 90-degree folding, and double-layer dual-color construction of 18 mm.

Yes, AcoFelt has fire class B according to EN 13501-1 and is therefore safe to use in public spaces.

Yes, AcoFelt is made from recycled material, which can cause slight color variations between batches.

You can easily glue AcoFelt with the special SOUDAL T-Rex mounting kit. If desired, we supply the panels cut to size or with a print.

AcoFelt is 9 mm PET felt for walls and decoration; AcoFiber is 25 or 40 mm acoustic polyester for maximum absorption in ceilings and absorbers.

AcoFelt is 9 mm thick PET felt made from recycled bottles, primarily for wall finishing and decorative elements. AcoFiber is thicker (25 and 40 mm) acoustic polyester with an open-pore structure for maximum sound absorption in ceilings and absorbers.

Thanks to its open-pore fiber structure, AcoFiber offers maximum sound absorption. In open-plan offices, public buildings, and classrooms, the acoustics improve significantly.

Yes, AcoFiber is flame-retardant and tested and certified according to EN 13501.

Yes, it is 100% single-polymer and therefore fully recyclable, even after years of use. Furthermore, manufacturing in Europe ensures a low carbon footprint.

Sheets of 2070 × 3070 mm in 25 and 40 mm thickness, available in 6 stylish colors.

XT (extruded) is more affordable and perfect for custom cutting and flat applications. GS (cast) is premium: better for routing, polishing, and bending, with less stress in the material.

Certainly. Request samples of the colors you are considering via the product page. We will review your request within one business day and let you know in advance if there are any costs involved.

Alucobond® features a fire-retardant (B1) or non-combustible (A2) mineral core and 0.5 mm cover sheets: the choice for facades with fire safety requirements. Planobond has a polyethylene core and is the cost-effective choice for signage and displays.

Yes, you can adjust the size or create a corner using most standard construction site tools. We also supply panels with pre-milled grooves that you can fold on site.

By milling grooves into the back of the panel, it can be folded manually into creative shapes. The shape of the groove determines the bending radius.

In addition to solid colors, also Anodized Look, naturAL, Terra, Urban, Spectra & Sparkling, Rocca, and Solid & Metallic. Request a sample via the product page.

For custom cutting, routing, and assembly, we kindly ask that you send your architectural drawings digitally in DXF format.

Yes, the high rigidity enables technically perfect facades, even with large self-supporting roofs and elements with extremely high wind loads.

Yes, PE is available on request in food-grade quality and is widely used for cutting boards, bread boards, and drinking water applications.

No, polyethylene does not bond well due to its low surface energy. We make joints mechanically or by welding.

Yes, PE absorbs hardly any water and is resistant to many weather conditions. For long-term UV exposure, we recommend a black (UV-stable) version.

HDPE 300 in black (RAL 9011) is available as standard in thicknesses of 2 to 25 mm. Other qualities, colors and formats available on request.

Yes, PE has a very high chemical resistance and is therefore widely used in chemically demanding environments and tank construction.

No, HIPS is not UV-stabilized and will discolor and become brittle in direct sunlight. For outdoor applications, we recommend PVC, PET-G, or acrylic.

Yes, excellent. The smooth matte surface adheres ink very well and is suitable for screen printing and digital printing. Therefore, HIPS is popular in the graphic arts industry.

Yes, HIPS is approved for food contact and is widely used for packaging and displays in the food industry.

Yes, HIPS is excellent for thermoforming and is therefore widely used for covers, trays, and model making.

White mat/mat ranging from 0.5 to 3 mm and black mat/mat in 2 mm are available from stock as standard. Non-standard colors, thicknesses, and sizes are available upon request.

No, HIPS has poor resistance to solvents and many chemicals. For chemically demanding environments, PE (polyethylene) is a better alternative.

Trespa™ is a brand name for HPL (High Pressure Laminate). We supply HPL panels of comparable quality, also known as compact panels or solid-core panels.

Exterior HPL in 7 RAL colors: traffic white (9016), off-white (9010), light gray (7035), blue (5011), black (9005), anthracite (7016), and dark green (6009). Interior HPL in white (approximate RAL 9010).

Yes, exterior HPL has a UV-resistant top layer and is exceptionally well-suited for cladding, fascia boards, and dormers.

Yes, HPL is much less affected by environments with fluctuating humidity than, for example, wood or MDF.

With double-sided UV, both sides are UV-resistant and can be used as the visible side. With single-sided UV (such as black 9005 and anthracite 7016), one side is suitable as the exterior side.

IPrinto® is made of 100% polypropylene containing recycled fibers; it is fully recyclable and PVC-free. The manufacturing process minimizes waste and energy consumption.

Yes, the panel is double-sided matte and extremely flat, allowing both sides to be UV-printed with razor-sharp quality.

Yes, the material is weather- and UV-resistant and moisture-resistant. This makes it suitable for outdoor advertising.

Sheets of 2050 × 3050 mm in 3 and 4.5 mm, in white with a black core or black with a black core, available from stock as standard.

IPrinto® is PVC-free and fully recyclable, with a honeycomb core that makes the board lightweight yet rigid. For projects with environmental requirements, it is therefore the more sustainable alternative to PVC foam board.

PET-G has a higher impact resistance than acrylic, but a lower impact resistance than polycarbonate. PET-G is exceptionally easy to thermoform without pre-drying; acrylic is easier to polish. In terms of price, PET-G falls between the two.

As standard, we supply non-UV PET-G, intended for indoor use. UV-stabilized PET-G for outdoor applications is available upon request.

Yes, excellent. PET-G can be thermally deformed without pre-drying and is therefore widely used for protective covers and bins.

Clear: 2050 × 1250 mm in 1 and 1.5 mm and 3050 × 2050 mm in 2 to 10 mm. Opal: 3050 × 2050 mm in 3 and 4 mm. Custom colors, thicknesses, and sizes upon request.

Yes, PET-G is resistant to various chemicals and is very wear-resistant. This makes it more suitable for intensive use than acrylic.

Both are aluminum composite panels. Planobond has a polyethylene core and is the budget-friendly choice for signage and display construction. Alucobond® features a fire-retardant (B1) or non-combustible (A2) mineral core, making it the choice for facades subject to fire safety requirements.

Yes, by milling a V-groove in the back, the panel can be folded neatly. This allows for the creation of tubes, cassettes, and corners.

Yes, Planobond is extremely weather-resistant and insensitive to temperature fluctuations. The quality remains intact for years, even as cladding.

Yes, the flat aluminum surface is ideal for UV printing: images are printed directly and with razor-sharp clarity on the panel.

White (approx. RAL 9003) in various sizes in 2, 3, 4, and 6 mm. Colors in 3050 × 1500 mm, 3 mm, standard matte/gloss. Custom colors, thicknesses, and sizes available upon request.

Polycarbonate is much more impact-resistant (virtually unbreakable) and can be cold-bent; acrylic is clearer, easier to polish, and more scratch-resistant. For safety glazing, choose polycarbonate; for optical applications, acrylic.

Yes, thanks to the UV-stabilized surface and low moisture absorption, the panels are ideally suited for outdoor applications such as awnings and skylights.

Yes, polycarbonate can be cold-bent and brake-formed, which is unique among transparent plastics. Hot bending for tighter radii is also possible.

The strength is no less than 250 times higher than glass of the same thickness. Therefore, it is used as safety glazing where burglary and vandalism play a role.

Clear in 2 to 15 mm, opals in 2 to 6 mm and smoke in 3 to 6 mm, all in 3050 × 2050 mm. Deviating colors, thicknesses and formats on request.

Yes, polycarbonate is self-extinguishing and has excellent flame-retardant properties.

The soft top layer (Vekaplan SF, Forex) has a slightly textured surface to which ink adheres very well: the standard in the advertising world. The hard top layer (Vekaplan S, Kömacel) is smooth and hard and is widely used in construction, for example as an alternative to MDF.

Yes, PVC is UV-resistant and does not absorb water. This makes it exceptionally well-suited for outdoor advertising and construction applications.

White is available from stock as standard. In addition, panels with a solid through-colored core are available in various colors; custom colors are available upon request.

Yes, especially the soft top layer has optimal ink adhesion and color fastness. That is why this material is a favorite for digitally printed advertising signs and displays.

PVC rigid foam weighs 0.43 to 0.57 kg per m² per mm of thickness, making it much lighter than solid PVC or MDF. This makes installation and transport easy.

Yes, it is impact-resistant and strong for its weight. For very heavy mechanical loads, we recommend solid plastics such as polycarbonate or PE.